Review of EMS Russian Post - express delivery EMS Russian Post
General information about the company EMS Russian Post
EMS - Express Mail Service - international service, main job of which is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive a shipment, you just need to come to an EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation on " Hotline" company. Each client with questions or difficulties can count on an individual approach. It is important that EMS works with individuals and corporations.
Express delivery EMS Russian Post
Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery will deliver the shipment to the addressee in a short time. The operating principle of EMS express delivery within Russia:
- To send from outside the EMS office, you must call a courier.
- The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.
- It is mandatory to inform the courier about what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.
- The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.
- Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.
- If the shipment has not been delivered: the courier is obliged accessible ways(by telephone, notification) inform the addressee about the received shipment. If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.
- All EMS MPOs to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. Using the issued track code on the website, you can track the shipment.
- Customs departure procedures are mandatory for all MPOs to and from Russia.
- Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.
- Delivery of the shipment to the addressee's door.
- The weight of postal items should not exceed 31.5 kg
- In terms of size - one side of the item should not exceed 1.50 m
- Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m
Insurance of EMS Russian Post shipments
EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:
- The minimum insurance amount is RUB 3,000.
- The maximum amount of insurance for correspondence is 20 thousand rubles.
- The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.
- The maximum insurance amount for precious metals is 1 million rubles.
customs control
For residents of Moscow (private and legal entities) EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:
- Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO
- Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made
- Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)
- Client consultation
EMS Russian Post tariffs
Things to consider when calculating express shipping costs:
- The distance that the shipment will cover
- Tariff zone of the sender and recipient
- Postage weight
- Availability of additional services
Forms of payment
You can make payment for the services provided by EMS Russian Post:
- In cash to the EMS courier or at delivery points.
- By bank transfer. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post - a branch of the Federal State Unitary Enterprise "Russian Post". Payment by third parties is also possible for companies with which an agreement has been concluded.
- Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.
EMS Russian Post provides the following services for individuals and corporate clients:
- Packing by EMS
- Everything related to customs
- Forwarding
- Insurance
- C.O.D
- Delivery of online purchases
- Payment of compensation
EMS Russian Post website
The official website of EMS Russian Post is www.emspost.ru. Everything is collected here helpful information for EMS customers. On the main page of the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:
- More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.
- Control deadlines for the passage of shipments within the country and abroad.
- More about EMS shipments from abroad.
- Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.
- Familiarize yourself with the types and costs of branded packaging.
- Read the detailed list of prohibited items and substances for shipment.
- View a sample additional agreement.
- Application form for shipment insurance.
- A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.
- Bank details for payment.
- Referral form.
Contacts EMS Russian Post To contact EMS Russian Post, use the form feedback on the main site. Unified information service EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) Residents of Moscow and St. Petersburg can contact client offices
EMS (Express Mail Service) is an international express mail delivery service operating in most countries participating in the Universal Postal Union. By express delivery we mean, of course, expedited delivery, but how expedited is it? What are they like in reality? EMS delivery times from abroad?
To understand how long it will take dispatch EMS from one country or another, you need to figure out exactly how this delivery service operates. EMS delivery principle the same as for regular mail: two postal services take part in the delivery of international mail (IPO) - the sending country and the receiving country.
First, the parcel is accepted from the client at the EMS office of the sending country. It is sorted and sent to one of the logistics centers. After that she leaves the territory of the sending country and begins its journey to the destination country. On this journey, it may pass through one or more transit points in the territory of other countries.
Upon arrival in the country of destination, the MPO falls under the responsibility of the EMS of the recipient country. She passes customs control and delivered to the recipient's address. It turns out that the EMS delivery time will depend on how quickly the express delivery services of both countries - the country of departure and the country of destination - work.
For example, let's try to calculate, How long does it take to send a package from the USA to Russia?, sent by EMS. The EMS express delivery service in the USA corresponds to the delivery method offered by the United States Postal Service (USPS). The USPS website (usps.com) indicates a delivery time of 3 to 5 business days for MPOs shipped this way.
However, it should be understood that this delivery period only applies to the period while the parcel is under the responsibility of the American postal service. During this time, USPS promises deliver the parcel to the border of the destination country, if there are no delays at transit points (the US Post naturally cannot be responsible for the processing and sorting of parcels at transit points).
Thus, 3-5 days- this is the period during which the parcel, under ideal conditions, will reach Russian customs. To this period it is necessary to add the EMS delivery time throughout Russia.
Customs clearance parcels Normally it takes no more than three days from the moment it arrives at the place of international postal exchange (IMPO). However, if the MMPO is heavily loaded, as well as incorrectly filled out customs declaration, the presence of prohibited goods in the parcel, etc. the postal item may be delayed at customs.
EMS delivery times within Russia may be from 1 to 6 days and will depend on which MMPO the parcel arrived at and to which city the delivery will take place after the parcel passes customs control.
Most international shipments undergo customs control in Moscow. If a Moscow address is indicated on the parcel, the addressee can receive it the very next day after clearing customs. And the EMS delivery time from Moscow, for example, to Bryansk is 2-3 days. WITH control deadlines for parcels can be found on the EMS Russian Post website (emspost.ru).
Thus, adding up all the deadlines, you can understand that the actual delivery times for EMS from the USA to Russia are approximately 7-14 working days under favorable circumstances. Practice shows that delivery can take up to 20 days. Using the same principle, you can calculate the EMS delivery time between other countries, based on the delivery times indicated on the EMS website of the desired countries.
When expecting express delivery from abroad, it is advisable to use the service. Then you'll know where is your parcel currently located?, and you can roughly calculate how long it will take to deliver it to your destination.
Dear site visitors!
Please take into account that our company has no relation to the EMS Russian Post company. The postal tracking service is available on our website solely for your convenience. All questions regarding your postal items should be addressed to EMS Russian Post by phone. 8 800 200 50 55.
EMS tracking
Each postal item, when it is processed for forwarding, receives a unique identifier (code). It is also called a tracking code (from the English track - to follow). EMS Russian Post works with two types of codes: a domestic 14-digit digital code and an international 13-digit alphanumeric code.
14-digit domestic Russian postal code
You can find it on the check that was given to you upon receipt of the postal item (letter, parcel). Important! To track the postal item, the code must be entered without spaces and parentheses (even if such are present on the receipt). For example, 11512780151384
13-digit international postal code
This code is assigned either to international shipments or to domestic Russian express shipments. The code consists of two capital letters Latin letters, followed by 9 numbers and closing two capital Latin letters. For example, YF123456789RU. Obra Please note that spaces in the tracking code are also not allowed.
Where is the parcel?
IN information system EMS Russian Post records the movements of all postal items. Thanks to this, as well as our EMS parcel tracking service, you can quickly find out the location of your parcel, rejoice at its delivery to the addressee, or sound the alarm in time and send an application to search for the postal item. In order to receive information about the passage of your parcel, simply enter its code in the "Postal Code" field and click the "Search" button.
At the moment, it has stopped working since the beginning of 2018. In the future, work will be carried out directly through mail.
Now, to connect EMS Russian Post, consider setup options via:
If there is a need to add the EMS Russian Post delivery method to the delivery of goods, then in the administration panel you can add new method. Let's look at how this is done.
Go to "Settings - Delivery Methods", in the upper right corner click "Add Delivery Method". Select the module: “EMS Russian Post (Delivery Service)” (Fig. 1).
Picture 1.
We write the module name, description and add it.
Figure 2.
If you need to display the shipping cost in the product card, you need to enable the “Display in product card” property (Fig. 3).
Figure 3.
Figure 4.
The cost of express delivery service is calculated taking into account several parameters:
1) location of settlements of the sender and recipient (the entire territory of Russia and abroad is divided into EMS tariff zones);
2) weight of the item (maximum weight of the item - 31.5 kg);
3) extra charge for delivery.
Thus, let's consider all the actions sequentially:
Figure 5.
Figure 6.
This setting is necessary if the weight of the product is not indicated in the product card. In this case, the weight of the product will be indicated by default.
Let's look at an example where the weight of a product is indicated.
Figure 7.
The maximum delivery weight must be 31.5 kg. In case of delivery of goods exceeding the maximum weight, this method is not indicated in the delivery methods.
Figure 8.
This extra charge will be added to the calculated delivery amount. After entering the settings, click “Save”.
Figure 9.
It turned out: 840 rubles. calculated the service + 100 rubles. markup (indicated by us) = 940 rubles. total delivery cost for our test order.
To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
