The game directory should not contain letters in Cyrillic - only Latin. Check the integrity of the Origin cache.
How to disable Motion Blur (soap).
- Go to the folder with the installed game. By default it will be located here: C:\Program Files (x86)\Origin Games\Mass Effect Andromeda.
Once in the folder, right-click and select the “create new text document” option. - Now rename the created document to “user.cfg” (without the quotes, replace .txt with .cfg to turn it into a configuration file).
- Open this document using Notepad or any other similar program, and then add the line to it: “WorldRender.MotionBlurEnable 0”.
- Save and exit. That's it, from now on the picture will no longer be blurry.
Increase frame rate
In the file created above, add the following values:
- RenderDevice.ForceRenderAheadLimit 0
- RenderDevice.TripleBufferingEnable 0
- RenderDevice.VsyncEnable 0
- PostProcess.DynamicAOEnable 0
- WorldRender.MotionBlurEnable 0
- WorldRender.MotionBlurForceOn 0
- WorldRender.MotionBlurFixedShutterTime 0
- WorldRender.MotionBlurMax 0
- WorldRender.MotionBlurQuality 0
- WorldRender.MotionBlurMaxSampleCount 0
- WorldRender.SpotLightShadowmapEnable 0
- WorldRender.SpotLightShadowmapResolution 256
- WorldRender.TransparencyShadowmapsEnable 0
- WorldRender.LightTileCsPathEnable 0
Correct graphics settings
Intel Core i7, GeForce GTX 1070 and more powerful:
- The Shadows setting should be set to HBAO, high.
- It is recommended to reduce the “Effects” option to “high”.
Intel Core i5, GeForce GTX 960:
- Reduce antialiasing to Temporal AA.
- The Shadows setting should be set to SSAO, medium.
- It is recommended to reduce the “Effects” option to “medium”.
- Activate chromatic aberration.
- It is recommended to reduce the “Lighting” option to “medium”.
- It is recommended to reduce the “Vegetation” option to “high”.
- It is recommended to reduce the “Postprocessing” option to “low”.
- It is recommended to reduce the “Shaders” option to “low”.
- It is recommended to reduce the “Landscape” option to “low”.
- It is recommended to reduce the “Texture Filtering” option to “medium”.
- It is recommended to reduce the “Textures” option to “high”.
Intel Core i3, GeForce GTX 750:
- Enable resolution scaling.
- Set the Shadows option to its minimum value.
- Lighting should be reduced to a minimum.
- Enable or disable vertical sync.
- Other settings can be left on low or medium.
Black screen
Press the Alt+Tab button combination, it didn’t help, let’s move on using several methods.
- If you are using Corsair Utility Engine, then you will have to remove it. This is the only way you can get rid of the black screen.
- Install the latest drivers for your video card (check the “clean install” box when loading Nvidia).
- Disable your antivirus or add the game to the exclusion list.
- Disable the Origin overlay (you can find it in the client settings).
- Make sure the game is fully downloaded and updated. You should not try to play when the client reports that the project is playable - wait until the installation is complete.
no way? then try this:
- Go to C:\Users\username\Documents\BioWare\Mass Effect Andromeda\Save and open ProfOps_Profile.
- Scroll down until you see the line GstRender.FullscreenMode. There should be a number “1” next to it. Change it to "0" and then save.
- Launch the game, it should be in windowed mode. Go to settings, then to video option and change the display mode to “borderless windowed”.
If you are faced with the fact that Mass Effect: Andromeda slows down, crashes, Mass Effect: Andromeda does not start, Mass Effect: Andromeda does not install, controls do not work in Mass Effect: Andromeda, there is no sound, errors pop up, Mass Effect: Andromeda does not saves work - we offer you the most common ways to solve these problems.
First, check whether your PC's specifications meet the minimum system requirements:
- OS: 64-bit Windows 7, Windows 8.1 and Windows 10
- Processor: Intel Core i5 3570 or AMD FX-6350
- Memory: 8 GB
- Video: NVIDIA GTX 660 2 GB, AMD Radeon 7850 2 GB
- HDD: 55 GB free space
- DirectX 11
Be sure to update your video card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of unfound and unfixed errors.
Do not forget that for stable operation of games, installation of the latest version of DirectX is often required, which can always be downloaded from the official Microsoft website.
Mass Effect: Andromeda won't launch
Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.
It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode for different versions of Windows.
Mass Effect: Andromeda is slow. Low FPS. Lags. Friezes. Freezes
First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the picture quality.
Mass Effect: Andromeda crashes to desktop
If Mass Effect: Andromeda often crashes to your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.
Black screen in Mass Effect: Andromeda
More often than not, the problem with a black screen is an issue with the GPU. Check if your video card meets the minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.
Mass Effect: Andromeda won't install. Installation stuck
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the stated amount of space is required, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.
Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.
Saves not working in Mass Effect: Andromeda
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.
Controls not working in Mass Effect: Andromeda
Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound not working in Mass Effect: Andromeda
Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.
If you are using an external sound card– check for new drivers on the manufacturer’s website.
The release of a new game from BioWare studio became one of major events this year, but unfortunately the developers were unable to avoid problems at launch. In this article, we examined in detail all the problems that arise and tried to find ways to solve them.
By the way, in fact, everything could have been much worse, because Andromeda is the first game in the series created on the new engine. It's about about Frostbite, created by the bright minds of the guys from the DICE team, which at the end of last year greatly pleased fans of online shooters with the release of .
As always, before moving on to analyzing the technical problems of the game, you first need to make sure that the computer is completely ready for travel. This time it will be very distant and dangerous - after all, not every year you get a trip to a neighboring galaxy, which means you can’t do it without the appropriate preparation!
Mass Effect: Andromeda System Requirements
Minimum system requirements:
- OS: Windows 7/8/8.1/10 (x64 only);
- CPU: Intel Core i5-3570 3.4 GHz or AMD FX-6350 3.9 GHz;
- RAM: 8 GB;
- Video card: Nvidia GeForce GTX 660 with 2 GB of video memory or AMD Radeon 7850 with 2 GB of video memory;
- HDD: 55 GB;
- DirectX version: 11;
- Sound card
- OS: Windows 7/8/8.1/10 (x64 only);
- CPU: Intel Core i5 or similar;
- RAM: 16 GB;
- Video card: Nvidia GeForce GTX 1060 with 3 GB of video memory or AMD Radeon RX 480 with 4 GB of video memory;
- HDD: 55 GB;
- DirectX version: 11;
- Sound card: Compatible with DirectX 9.0c or higher.
Files, drivers and libraries
Each major release does not go unnoticed by two largest producers graphics accelerators - Nvidia and AMD. And even more so, there is no such situation that a new Mass Effect has been released, but there is no specialized driver. Therefore, before setting off to the black oceans of Andromeda, it is worth updating:
A prerequisite for the successful functioning of any game is the availability of the latest drivers for all devices in the system. Download the utility to easily and quickly download latest versions drivers and install them with one click: Now that the driver issue has been resolved, you can update the rest of the software, which is used in almost every game, just in case. These are DirectX, .NET Framework and, of course, Visual C++ extension libraries: MS Visual C++ is included in a separate list for your convenience; it is best to put them in order, but it is likely that some editions are already installed on the system. In this case, there is no need to reinstall them. That's all, now the on-board computer is fully prepared for flight. Ready, attention, start!
Mass Effect: Andromeda won't launch. Solution
Oops! It looks like something went wrong: the engine didn’t start, or maybe brake fluid spilled somewhere. There are two reasons why Mass Effect: Andromeda may not start. Let's look at them in order.
Firstly, the game will not launch if at least 42% of the distribution is not downloaded. The fact is that the project was released with support for the Ready to Play system, which allows you to play directly while loading. In this case, you will still have to wait until the minimum required amount of data is downloaded.
Secondly, your antivirus may mistake one of the game's executable files for malware. The false positive occurs due to the ActivationUI.exe file, which is located in the Core folder.
The file is 100% safe and is responsible for connecting the game interface. If the game does not start, try adding ActivationUI.exe to the exceptions list. By default, the file can be found in the following path: C:Program Files (x86)Origin GamesMass Effect AndromedacoreActivationUI.exe
Mass Effect: Andromeda is not available on Origin, the "Play" button does not work. Solution
This problem is typical not so much for the game itself, but for the Origin launcher, through which almost all games published by Electronic Arts are delivered. Even if the game is downloaded and installed at 100%, the “Play” button in the library may remain grayed out, meaning it cannot be clicked and, accordingly, the game cannot be launched.
There are two ways to solve it. The first one is simple and fast, but it doesn’t help everyone. It consists of disconnecting the Internet cable, turning off Origin, and then reconnecting the cable and turning on Origin.
The second method takes longer, but it helps everyone: you need to uninstall Origin and then reinstall it by downloading the installation file from the official website.
Black screen in Mass Effect: Andromeda when starting or maximizing a window. Solution
It can occur when starting the game, or when the user minimizes the game window and then maximizes it. In this case, the game process is displayed in the “Task Manager”, but the game itself does not start.
Before the first patch came out, this problem could be avoided by enabling borderless window mode in the game settings. Removing the Corsair Utility Engine program, which conflicted with Mass Effect: Andromeda, also helped.
Currently, the developers already support the Corsair Utility Engine, so you need to download the game update so as not to experience problems launching the game.
In Mass Effect: Andromeda the error “DirectX function...” Solution
This is a typical “engine crash” of the game, which means it is related to Frostbite, the platform on which the game was created. Such errors periodically caused inconvenience to Battefield 1 players, but were later corrected by patches.
The "DirectX function..." error occurs due to a minor video memory leak in the game. This is why the game can crash on both old and new video cards, especially if the user loads the system with additional applications.
To reduce the likelihood of this error occurring, you should limit the consumption of system resources. To do this, you can close the browser, turn off heavy programs like Photoshop, which reserve video memory and RAM for your needs.
Mass Effect: Andromeda crashes to desktop in multiplayer. Solution
A very annoying problem that occurs when trying to play a multiplayer game with a friend. At random times, the game may crash without any errors or notifications. Moreover, if you play with automatic selection, then there are no crashes.
This is probably a bug that causes the game to crash when the connection is unstable. Most games have a certain period of waiting for packets to arrive, and only after the “timeout” expires does the disconnect occur.
At the release of Mass Effect: Andromeda, such moments are not always handled correctly, which is why periodic crashes occur. It remains to wait for patches.
As a temporary solution, you can try switching roles: let the other player, who has a more stable Internet connection, create a lobby.
It would also be a good idea to check the availability of the ports used by the game. Mass Effect: Andromeda makes a network connection through the following TCP ports: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230. And here is a list of UDP ports: 3659, 10000-19999. If they are blocked in the router settings, then online game may work unstable or not work at all.
Character freezes in Mass Effect: Andromeda. Main character does not respond to commands. Solution
Locations in new game from BioWare have become much larger than in, but along with this new problems have appeared. Sometimes a character can seem to get “stuck” in some places, which makes it impossible to control him.
The developers are aware of this problem and will try to clean the game world of Mass Effect: Andromeda from such bad places.
But if you fall into such a peculiar trap, then try using fast movement. To do this, open the location map (key “M” on the keyboard), find the icon of the forward base (icon with a capsule) and left-click on it. Then Ryder will move this place and become controllable again.
If there are no “open” capsules at the location yet, then loading the last automatic save will be your salvation.
Mass Effect: Andromeda is slow. Low FPS. Solution
Despite the presence of some technical problems, the game is optimized at a decent level, so in the vast majority of cases, low performance may be due to the fact that there are many resource-intensive processes running in the system.
Even a powerful computer that fully meets the system requirements can sometimes slow down the frame rate if operating system the browser runs in parallel with big amount windows, Skype with many active chats and an elevated conference with video calling.
To improve game performance, you should try disabling programs that are not needed for the game, and also make sure that you have at least 10 gigabytes of free space on your hard drive.
If the computer has not been “cleaned” of unnecessary files for a long time, then you should use the CCleaner utility. It is free and allows you to quickly clean your system of temporary files and delete irrelevant registry entries.
In Mass Effect: Andromeda, the image on an HDR monitor is distorted. Solution
It's a shame when an expensive monitor with support for 4K resolution and extended color palette HDR is causing problems in the new game. Unfortunately, this is exactly the case with Mass Effect: Andromeda.
The developers did not have time to establish stable operation of the game with the HDR mode enabled. Sometimes it works fine, but sometimes it can cause graphic glitches and distortion of the image on the monitor.
The developers are going to release a fix soon that will still allow you to play Mass Effect: Andromeda with HDR, but for now it is better to disable this option. Well, or, as a last resort, you can try minimizing and expanding the game when this problem occurs, this helps many.
Mass Effect: Andromeda gives an error about a missing DLL file. Solution
As a rule, problems associated with missing DLLs arise when starting a game, but sometimes the game can access certain DLLs during the process and, not finding them, crash in the most blatant manner.
Some gamers began to complain that Mass Effect Andromeda began to freeze during the game. In most cases, freezes occur during combat or just before killing enemies. In this article we will tell you what to do if Mass Effect Andromeda freezes when killing using simple ways solutions.
Weak computer
First check if your computer can run ME Andromeda. If your computer is weak, then reduce the graphics settings to a minimum, mainly the quality of shadows and lighting. Also disable third-party programs, this may reduce the likelihood of freezes.
Disable some graphics options
If you have a powerful computer or the game lags even at minimum settings, try turning off triple buffering and vertical sync. You can disable these functions in the graphics settings in the game itself, then restart Mass Effect Andromeda and check whether the freezes have disappeared or not.
Reinstall the game from another repack
If you have a pirated version of ME Andromeda, then it is likely that freezes occur precisely because of its internal reconfigurations. Uninstall the game and download the repack (installer) from another source or torrent, for example from xatab. But if you have a licensed version of the game, then check if a new patch has appeared.
Remove trainers
Some gamers who don’t want to play the game honestly download so-called trainers that allow you to introduce certain cheats, for example, for immortality. Over time, such trainers break the game, which can cause freezes. Delete the trainer and start saving from the moment where you have not used it yet.
Update drivers and Directx 11
In some cases, simply updating the graphics driver or Directx program to version 11 can help with game freezing. You can update drivers via the Internet, just enter the video card model and download the package from the official website, in most cases this is nvidia.ru.
Restarting the game
To temporarily get rid of freezes during a kill, you need to periodically restart the game, at least once every 1.5-2 hours. After all, as a rule, such freezes occur after a long game, but do not forget this is a temporary measure with the hope of a patch or new version drivers.
Summing up
Now you know what to do if Mass Effect Andromeda freezes when killing. It is worth noting that, as a rule, developers solve such problems by releasing a patch. Therefore, people who could not find a solution should not despair.
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The new fourth part of Mass Effect received many complaints from gamers, starting with the animation of the characters and ending with gaps in the plot. Fortunately, many of the bugs have been fixed, but a significant problem remains, and that is the black screen on startup. The fact is that some users complain that when they turn on Mass Effect Andromeda, a black screen appears and in most cases it is impossible to play further. In this article we will tell you what to do with the black screen when starting Mass Effect Andromeda.
Restarting all processes
First of all, restart your computer, and only then try to launch Mass Effect Andromeda. In some cases this helps, you can also try restarting the Internet, the game and all possible processes.
Enabling the game in windowed mode
If restarting the game or computer does not help, then try turning on the game in windowed mode. Since it is impossible to enable windowed mode through the game due to the black screen, you will have to do this using the settings in Origin. To do this, open the Origin library and right-click on the Mass Effect game, thereby opening the drop-down list. In the list that appears, find “Game Options”, and then enter the line “-noborder -r:1920×1080” in accordance with the screen resolution.
Disabling the in-game screen
Origin has an in-game screen that turns on when you launch any game through this client, sometimes disabling it can help. To do this, go to Origin and click LMB on your login, and in the pop-up list, click on the “Application Settings” line. After opening the settings, click on the “Advanced” tab and uncheck the “Enable Origin in-game screen” option.
Antivirus problems
In rare cases, Antiviruses may quarantine some game files, suspecting a virus in them. Open the Anti-Virus quarantine and look to see if there are files from the game Mass Effect Andromeda there, if so, restore them to their original location. Also, do not forget to disable your antivirus in the future when installing and launching games.
Uninstall Corsair Utility Engine
If you are using Corsair Utility Engine, you will need to uninstall it as it is interfering with the game. After installing Mass Effect, you can try to reinstall the program, but if problems persist, remove it free of charge.
Method from the players
Not finding suitable solution due to the black screen when starting Andromeda, gamers were able to fix the problem in their own way. To do this, go to the Save folder at C:\Users\Name\Documents\BioWare\Mass Effect. Next, in the Save folder (by the way, this is where all game saves are stored), find the ProfOps_Profile file and open it through Notepad. Scroll down the page that opens and find the line GstRender.FullscreenMode, where you need to change the value from “1” to “0”. Next, save the settings and go to the game. Mass Effect will launch in windowed mode, you can change this in the video options. Then the game may present a surprise during the process, it will start to freeze during the murder, the solution is found
