candidate psychological sciences, Associate Professor, Rector of the Institute of Counseling Psychology and Consulting (FPK Online Institute), President of the Federation of Psychologists-Consultants Online, supervisor of the Moscow Service for Psychological Assistance to the Population, author of the manuals “Introduction to Psychological Counseling”, “Psychological Consulting: Working with Crisis and Problem Situations” , “Psychological counseling and psychotherapy on the Internet”, Member of the International Society of Mental Health Online (ISMHO, USA), Member of the Society for Person-Centered Approach.
Moscow, Russia.
Articles
Organizing and conducting supervision of a telephone consultant: face to face and remotely
The article is devoted to the organization of supervision of telephone consultants in terms of types and types of supervision. Special attention devoted to new types of supervision at a distance using the Internet. An expanded classification of types of supervision is proposed, taking into account supervision at a distance.
Group supervision
Distance counseling research: Methodological challenges and opportunities.
This article discusses the difficulties that arise when conducting experimental research in psychological counseling at a distance, their reasons, as well as the possibility of using non-experimental and experimental methods. Examples are given foreign research on this topic.
Application of the competency model in the selection of emergency psychological helpline specialists
Supervision at a distance
An analysis of various forms of using computer approaches in supervision at a distance is presented: live supervision, Email, discussion rooms, synchronous communication, cyber supervision using video conferencing. New theoretical issues arising in connection with work in cyberspace are identified.
Ethical Issues in Online Counseling
The article is devoted to a controversial topic - ethical issues and problems associated with psychological counseling on the Internet. The author's classification and description of the main ethical problems in the online counseling and psychotherapeutic process are presented. Ways to resolve ethical issues and prospects for adapting foreign experience in domestic science and practice are outlined.
Internet consulting in Russia
The classification of types of supervision gives an idea that supervision can take place in different conditions and circumstances.
Video materials
Opening of the III International Scientific and Practical Conference "Psychological assistance to socially vulnerable people using distance technologies (Internet counseling and distance learning)."
Benefit. - M.: Publishing house VLADOS-PRESS, 2010. - 303 pp. Abstract..
The manual contains a complete description of the organizational, theoretical and applied foundations of the work of psychological services in the social protection system. Almost all theories of social maladjustment and various modern approaches to psychosocial work are presented. Attention is paid to the professional development of a psychologist in the social protection system. The manual is addressed to practical psychologists of the social protection system, heads of socio-psychological services, and will be useful to teachers and students studying in the specialties “Psychology” and “Social work”. Contents.
Organizational and theoretical foundations of psychological services in the social protection system.
Organization of psychological services in the social protection system.
Organization, goals and objectives of psychological services. Status of psychological service workers in the social protection system.
The main directions and forms of organizing the activities of a psychologist in the social protection system. Theoretical and methodological foundations of psychological services in the social protection system.
The role of theory in the practical psychology of the social protection system.
Theories of social maladjustment.
Critical life situations (stress, conflict, crisis) and adaptation to them.
Coping behavior. Coping strategies.
Modern scientific approaches to psychosocial work. Professional development of a psychologist. Supervision and training of counselors and psychosocial workers.
Personality and training of a psychologist (psychosocial worker). Supervision.
Principles of psychosocial work. Ethics of a consultant. Psychological work with various categories of social protection clients.
Psychosocial work with children and adolescents.
Psychological characteristics of maladjusted children and adolescents.
The main areas of work of a psychologist with children and adolescents. Psychological work with the elderly in the social protection system.
Aging processes and reasons for changes in the personal and social status of the elderly.
The main content of psychosocial work with older people. Forms and methods. Psychosocial work with disabled people and their relatives.
Disabled child. The most common diseases and tactics of socio-psychological rehabilitation.
Disabled teenagers.
Methods of psychosocial work with disabled adults. Consulting on work-related problems.
Problems of unemployment.
Psychosocial assistance to the unemployed. Psychological assistance to persons without a fixed place of residence.
Socio-economic reasons for the increase in the number of citizens without a fixed place of residence.
Social and psychological reasons for the increase in the number of citizens without a fixed place of residence.
Organization of psychological work with citizens without a fixed place of residence.
Psychodiagnostics in working with persons without a fixed place of residence. Consultative work with addicts (alcoholism, drug addiction).
General understanding of addiction and codependency.
Addiction.
Alcoholism.
Help for clients with addictions and their relatives. Psychological assistance in case of crisis and suicidal behavior.
Crisis intervention.
Suicide as a manifestation of crisis.
Suicidal risk factors.
Tasks of the consultant. Psychosocial work with cases of violence.
Violence. Classification of types and forms.
Counseling victims of sexual violence.
Domestic (family) violence.
Counseling on the issue of family violence. Psychological work with former military personnel. Post-traumatic.
stress disorders (PTSD).
Post-traumatic stress disorders. Causes and prevalence.
Symptoms of PTSD. Psychodiagnostic tools.
Prevention and treatment of PTSD. Applications:.
Calculation of time for performing specific types of work by a psychologist.
Diagnosis of socio-psychological adaptation (K. Rogers, R. Diamond).
Card of examination of maladjusted children and adolescents.
SACS (Strategies for Coping) scale.
Methodology for determining character accentuations (K. Leonhard - H. Smishek).
Brief Anxiety, Depression, and PTSD Scale.
Stress scale.
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Introduction # # UDC 364.62 BBK 60.9+88.4 M50 Menovshchikov V.Yu. M50 Workbook psychologist of social protection: [guide] / V.Yu. Moneychangers. - M.: Publishing house VLADOS-PRESS, 2010. - 303 p. : table - (Library of a psychologist). ISBN 978-5-305-00220-1 Agency CIP RSL The manual contains a complete description of the organizational, theoretical and applied foundations of the work of psychological services in the social protection system. Almost all theories of social maladjustment and various modern approaches to psychosocial work are presented. Attention is paid to the professional development of a psychologist in the social protection system. The manual is addressed to practical psychologists of the social protection system, heads of socio-psychological services, and will be useful to teachers and students studying in the specialties “Psychology” and “Social work”. UDC 364.62 BBK 60.9+88.4 © Menovshchikov V.Yu., 2010 © VLADOS-PRESS Publishing House LLC, 2010 © Design. LLC Publishing House VLADOS- ISBN 978-5-305-00220-1 PRESS, 2010 To my colleagues who contributed to the development of psychosocial work in Russia. Author Introduction Radical economic reforms in modern Russia and the implementation of adequate social policy demanded the use of new technologies, including the creation of a system of social services for the population, providing a wide range of economic, medical, psychological, pedagogical, legal, consumer and other social services to families and children. And although today a whole network of institutions providing social services has already been created, social (psychosocial) work is still not effective enough. The efforts of specialists are aimed at customer requests, which, in turn, continue to be primarily of a material nature. Receiving material subsidies from the state, individual members of society lead a passive, dependent lifestyle, being content with little, falling into a state of apathy and inactivity. With such a “reactive” position of social protection services, the number of low-income, asocial families does not decrease and even grows. That is why the question remains relevant about other - more active and effective ways of responding to the problems of the individual, individual groups and families. Since its inception, the social protection service has been comprehensive. This is explained by the fact that clients of social services suffer from many social problems: unemployment, the consequences of local wars, environmental disasters, early orphanhood, physical and mental disabilities, neglect, upbringing in an environment of violence, alcoholism, national and economic discrimination, etc. By Decree of the President of the Russian Federation of June 1, 1992 No. 543, the executive authorities of the constituent entities of the Russian Federation were ordered to promote the creation and strengthening of a territorial network of institutions of a new type of social assistance to families and children (social assistance centers for families, rehabilitation centers for disabled children, etc.). d.). In 1994, the formation of a practical psychology service began in the social protection system; psychologists began to take an active part in social services for families, women and children. To paraphrase A.G. Asmolov, we can say that psychology suffered its way into the world of social work... There were absolutely no specialists, no experience, no regulatory framework, etc. Neither vertical nor horizontal connections were established between different departments, psychologists and other professionals, centers of different orientation, personnel and financial issues have not been resolved. Today, practical psychology, developing together with the entire social service system, has taken its place. Psychologists and educational psychologists work in almost all social service institutions for families, women and children: centers (departments) for psychological and pedagogical assistance, centers for emergency psychological assistance by telephone, centers for social assistance to families and children, rehabilitation centers for minors, disabled people, comprehensive social welfare centers. public services, etc. The role of practical psychology is to realize the right of families and children to protection and assistance from the state, to ensure the psychological security of the population, to support and strengthen their psychological health. Practical psychology is also aimed at reducing psychological discomfort, the level of aggression (including self-aggression and suicide), and the formation of psychological culture. We can say that person-oriented social service institutions have emerged, whose tasks include the prevention of family troubles, helping families and children in crisis situations. Russian specialists working in Moscow, St. Petersburg, and other regions of the country have mastered a number of technologies to help clients of social services: psychological assistance over the phone, family and individual consultation etc. Methods of working with families are being developed: marital counseling and psychotherapy; counseling on issues of parent-child relationships. The number of methods of psychosocial work with the elderly, disabled and their relatives is growing. Introduction Introduction # kami. Many social service centers have practically mastered various shapes individual and group work with children and adolescents from problem families. Relatively new forms and methods of work are emerging related to the return of a person to his family, both after rehabilitation in a children's center and after emerging from a crisis situation. Many social protection institutions provide patronage, which is increasingly targeted. However, the insufficient development of the theoretical and methodological foundations of psychosocial work in Russia in general and the psychological foundations of the use of specific technologies for working with clients of social services in particular has made it difficult to introduce into practice truly effective methods of providing assistance, making changes in the client’s life and his personality that would bring him back to a full life in society. One of the main reasons for this situation is the insufficient theoretical and methodological basis for the application of psychosocial work methods in social institutions, which has a particularly negative impact on the quality and effectiveness of this work. Foreign authors (Maas, 1957; Turner, 1979, etc.) have long shown that a significant part of the tasks of applied (social, clinical, developmental, educational) psychology and social work intersect in terms of studying and creating optimal conditions development, training, labor, communication of individuals, groups and communities. However, the achievements of Western specialists have not found sufficient application in Russia; they remain little known, unadapted to the conditions of Russian reality, or unintegrated and therefore little used and ineffective. Initial lack of experience in personnel training, educational institutions implementing scientifically based training programs for work in social protection institutions, the weak development of the regulatory and methodological framework has greatly hampered the introduction of a truly comprehensive, effective approach to working with children, adolescents and adult members of socially disadvantaged families. Until now, especially in rural areas of most regions of Russia, there are either no specialized specialists (psychologists, psychotherapists, neurologists, social work specialists), or they have insufficient theoretical and practical training and little experience in working with families and their individual members. In addition, various methods of preventive work with families need theoretical and methodological study, which do not involve waiting for the moment when trouble has already struck, but are aimed at preventing it. It is especially important that the use of psychologically based complex technologies of psychosocial work with families must be consistent with the modern humanistic paradigm of social relations, which involves providing assistance and support to family members for self-realization, self-knowledge, reflection and self-improvement; assistance in creating mental, moral and cultural conditions necessary for the existence and development of families and individuals; assistance in organizing a family microsociety with normal humanistic relationships, a stable and favorable psychological climate. At the same time, the uniqueness of psychosocial work is due to the fact that it should have as its subject not only a person in unfavorable conditions(in this case it could remain only a part of counseling psychology and psychotherapy), but must also deal with the process that takes place between the elements of such systems as person-person in the context of a group or (community), person-group, person- (co)society, group-(co)society, community-society. All this makes the presentation of the psychological foundations of psychosocial work with individuals, groups and families especially relevant. An attempt at such a description is presented in this work. Part 1 ORGANIZATIONAL AND THEORETICAL FOUNDATIONS OF PSYCHOLOGICAL SERVICE IN THE SYSTEM OF SOCIAL PROTECTION Part 1 Chapter 1. Organization of psychological service. # # # Chapter 1. Organization of psychological services in the system of social protection of the population Organization, goals and objectives of psychological services. Status of psychological service workers in the system of social protection of the population Currently, the nomenclature of institutions (divisions) of social protection of the population includes a number of structures that have staffing table position of psychologist (educational psychologist). In particular, these include:
THEORY AND PRACTICE OF PSYCHOLOGICAL HELP
V. Yu. Menovshchikov
psychologicalconsulting
work with crisis and problem situations
Second edition, stereotypical
UDC 316.6
BBK 88.5 M 507
Menovshchikov V. Yu.
M 507 Psychological counseling: working with crisisand problematic situations. - 2nd ed., erased. - M.: Meaning, 2005. - 182 p.
The educational manual discusses issues of psychological counseling in socio-psychological centers(psychological and pedagogical) assistance, as well as other institutions and psychological services.
The manual is intended for students of the psychological facultyComrade, practical psychologists and social work specialists.
The book was published with the participation of SOP LLC
5-89357-200-9 ..- © Perm Regional Center for Psychology
pedagogical assistance to the population, 2002.
© Smysl Publishing House, 2002.
© F.S. Safuanov, design, 2002.
chapter 1. general idea O crisis,
problem and crisis intervention 7
chapter 2. suicide as a manifestation of crisis 14
suicide theories 14
suicide risk factors 16
consultant tasks 23
signs of suicidal danger(“keys”) 24
hazard assessment
2.6. actions By attitude To suicidal
to the client. general principles of intervention 29
2.7. consultant support 35
chapter 3.
when experiencing grief (loss, bereavement)38
3.1. critical periods of time.
Symptoms grief 38
3.2. advisory help 42
chapter 4. advisory work And emotional
problems (depression, fear, anxiety) 48
chapter 5. illness, dying, death And other
existential questions
in advisory practice55
chapter 6. rapists, victims, co-victims 62
violence. classification species and forms..... 62
victim counseling
domestic (family) violence 66
consulting By question
chapter 7. consulting By problems,
related With children 88
7.1. general operating principles With parents
IN THE PROCESS OF CONSULTING 88
main problems preschoolers 92
school problems 96
counseling for teenagers
teenage And youth phones
psychologicalhelp........................................ 105
causes and manifestations of the most
severe problems in adolescents and young adults
(suicide, drug addiction)
.................. 107
chapter 9. premarital, marital And post-marital
CONSULTING
9.1. WHAT IS MARITAL COUNSELING.
Types marital problems
9.2. organization And tactics
counseling (therapy).................................... 119
Job with one of spouses...................................... 119
building a reception for married couples.................... 124
counseling for those getting divorced
chapter 10. advisory work With dependencies.................. 136
10.1. general idea
O dependencies And co-dependency............................ 136
addiction.............................................................. 139
Alcoholism................................................. ............... 143
Help clients
chapter AND. consulting By problems,related With work 11.1. psychological counseling And career guidance
11.2. unemployment problems
chapter 12. psychological counseling
organizations....................................................................... 162
12.1. asked a psychologist-consultant
In the organisation. forms of work................................... 162
typical operation scheme With organization............... 167.
examples of problems..................................................... 172
interior And external consulting..................... 178
This book, in fact, continues my work “Introduction to Psychological Counseling”, written byin 1996 and published in Perm (1997) and Moscow(1998; 2000)". From the general, "introductory" questions raised in it concerning theoretical foundations advisedknowledge, building a consultative process, individualmethods and techniques, in this book I move on to conc.special cases, working with crisis situations, trialpsychologists for temporary, regular and other clients ical services.
The book “Psychological counseling: working withcrisis and problematic situations" is based onlectures I gave in 1998-2000 at the Faculty of Psychology of the Perm State Pedagogical UniversityGogic University. While the lectures were getting black you books, several interesting works came out in the same region (R. Kociunas, A. Mokhovikov and others). I hope, however, that my work will be in demand and will expand the understanding of psychological counseling.research as a science and practice of psychological assistance to healthy and “not quite healthy” mentally people.
I would also like to note the following. On supervisorygroups that I lead myself or that I attend As a participant, questions related to work on a specific issue - suicide,
alcohol, etc. and so on. I am convinced that although any crisis, any client problem has its own specifics,principles of working with different clients are much moresimilarities rather than differences determined by the situation. And inin this sense, we - consultant psychologists or psi For therapists, it doesn’t matter what the client asked for help with. Does the problem concern marital relationships, communication with people or drug addiction, - according toable, even without knowing anything about these objects, eye can help if he simply knows how to provide it. Much more significant than knowledge of a specific problem ki, it turns out personal (personal) readiness to helpthe speaker and his professional skills and abilities. At thatAt the same time, it would be wrong to say that understanding features of the crisis or the specifics of the problem does not contribute to the success of the work, does not give the consultant (to the psychotherapist) more confidence and focusdifficulties in choosing a specific strategy and tactics of workwith the client. That is why this book appeared.
Victor Menovshchikov
GENERAL VIEW
ABOUT THE CRISIS, PROBLEM
AND CRISIS INTERVENTION
In principle, any situation that forces a person century to seek psychological help, is a crisis Noah. The very concept of “crisis” really means an acutesituation or point in time for making some kind of decision turning point, the most important moment (Perry,1995). The Chinese character for the word "crisis" consists of two characters: one meaning "danger" and the other"opportunity to do something" Building on this GoreDon Hambly defines a crisis as follows: “A crisis is a dangerous opportunity with attendant anxiety.goy." He distinguishes two types of crisis:
Life crisis (development crisis);
Random crisis (crisis of circumstances)(Hambly,
1992).
The problematic situation, as a rule, is not so acute, notso stressful for the client. It can last for yearsmi without any significant dynamics and yetit poses a problem for the client (with more or lessits clearly defined, permanent nature of the situation),
Chapter 1
with which he turns for help, support to the timesto other people, including psychologists-consultants.
The actions of a consultant in crisis situations, in our opinion, are not very specific and practically do not depend on the character of the situation. On the contrary, in any crisis situation tions have similar features - stress, confusion, differences negative feelings: fear, guilt, despair, etc.
The patterns of dynamics of any crisis lead toapproval of some general rules according to which we canA psychologist-consultant can act. Most Creecrisis situations require that the consultant seek three goals:
Establishing a relationship of trust.
Determining the essence of the crisis situation.
Providing the applicant with the opportunity to act.
The second goal is to establish the character and details of the Creezisa. The client must be given the opportunity to express clearly anddetails what happened and what caused the crisis. It is necessary to focus the client's story so thatUltimately, the crisis situation could be describedin one sentence.
During dialogue, it is useful to separate those aspects of problems that can be changed from those that cannot. cannot be changed. It is also worth asking the client to describe any previous attempts find a solution and then explore others possible solutions. For example, we can but ask: “What will happen if you...”, “How will you how do you feel about this?” That is, you need to helpentu think through the various likely consequences ofhis decisions, as well as the ways in which he cancarry out your decision. You need to try to connect to recognize the inner, spiritual forces of the individual and, perhaps,
n1.doc
THEORY AND PRACTICE OF PSYCHOLOGICAL HELPV.yu.menovshchikov
Introduction
IN PSYCHOLOGICAL COUNSELING
2000
The manual discusses issues of psychological counseling in centers of socio-psychological (psychological and pedagogical) assistance, as well as other institutions for social protection of the population. Particular attention is paid to the counseling process and practical skills of the consultant. The methodological manual is intended for practical psychologists, social work specialists and students of psychological faculties.
Menovshchikov V.Yu.
Introduction to psychological counseling. 2nd ed. stereotypical. M.: Smysl, 2000. - 109 p.
The book was published with the participation of CSPA "Genesis" and the Institute of General Humanitarian Research
ISBN 5-89357-083-9
Chapter 1. SUBJECT OF PSYCHOLOGICAL COUNSELING
1.1. The concept of psychological counseling........ 3
1.2. Mental norm and psychopathology.......................... 9
1.3. Origin of the psychological problem......................... 12
Chapter 2. THEORETICAL BASIS OF THE PROCESS
PSYCHOLOGICAL COUNSELING
2.1. General psychological foundations................................................... 19
2.2. Contributions of different theoretical orientations......... 22
2.3. Mechanisms of psychological influence......................... 29
2.4. The model of the “picture of the world” and its significance in
consultative and psychotherapeutic practice.... 32
Chapter 3. CLASSIFICATION OF TYPES OF COUNSELING
3.1. Types of Counseling......................................................... 39
3.2. Consultant positions................................................... ..41
Chapter 4. TYPES OF PROBLEM SITUATIONS
4.1. Main problem situations............................................. 43
4.2. Types of clients and their orientations................................... 45
Chapter 5. THE PROCESS OF PSYCHOLOGICAL COUNSELING
5.1. Stages of psychological counseling......... 52
5.2. General overview of consultations
and methods........................................................ ........................... 55
5.3. Contact Establishment Stage...................................61
5.4. Information gathering and awareness stage
desired result........................................................ ...... 66
5.5. Enumeration of hypotheses (development of alternative
decisions)........................................................ ........................... 74
5.6. Summarizing the results of interaction with
client and leaving contact.................................................... 79
Chapter 6. PSYCHOLOGICAL
SMALL GROUP COUNSELING................................ 83
Chapter 7. FEATURES OF DISTANT CONSULTING
7.1. Telephone consultation............................................. 87
7.2. Advisory correspondence................................................... 90
Chapter 8. SPECIAL ISSUES
8.1. Supervision and training of consultants................................... 97
8.2. Burnout syndrome and its prevention.................................... 99
8.3. Ethics of a consultant......................................................... ...... 101
Literature................................................. ................................... 104
Chapter 1. SUBJECT PSYCHOLOGICALCONSULTING
1.1. The concept of psychological counseling
The beginning of the history of the development of psychological assistance should be sought in the depths of centuries. Even in the Ebers medical papyrus (XVI century BC), containing about a thousand prescriptions of healing potions and potions, the words of spells necessary for the use of medicines are given. Ancient kings accepted the services of “consultants”, ancient books “advised”. From the end of the 17th century. Attempts are being made to scientifically explain mental treatment methods, and more and more new variants are being proposed. Starting with the “magnetic fluid” of the Viennese physician A. Mesmer, they follow: in the 19th century - James Brad (hypnosis), in the 20th century. - Sigmund Freud (psychoanalysis), Carl Rogers (client-centered therapy), Frederick Perls (gestalt therapy), Milton Erickson (alternative hypnosis and therapy), Virginia Satir ( family therapy) and many others (Lakosina, Ushakov, 1984). And if initially psychotherapy was the prerogative of doctors, then at the beginning of the 20th century. they were gradually joined by workers from other social services, and in the 1950s. In the United States, counseling psychology is becoming conceptually and organizationally isolated. Let's take a closer look at the latter.
Counseling psychology is interpreted as a branch of knowledge containing a systematic description of the process of providing psychological assistance (consulting). Counseling psychology is based on the idea that with the help of special organized process communication, the person asking for help actualizes additional psychological strengths and abilities, which, in turn, can ensure the search for new opportunities to get out of difficult situations. life situation. What distinguishes counseling from classical psychotherapy is its rejection of the concept of illness and greater attention to the situation and personal resources.
To paraphrase G. Ebbinghaus, we can say: “Counseling has a long past, but counseling psychology has only a short history” - counseling psychology as a professional field can only be identified since 1951, when in the USA the Northwestern Conference recommended the name “counseling psychology”, or since 1952, when the new position of counseling psychologist was created and the American Psychological Association changed the name of the specialty, “Counseling and Guidance,” which was also used by non-psychologists, to “Counseling Psychology” (see Dawis, 1992). The second reason for this change was the need to differentiate the advisory field from clinical psychology, focused on psychotherapy and treatment of psychopathologies.
Whitely, mentioned in the work of R. Davis, calls the “roots” of counseling psychology, first, the psychology of individual differences and its branches such as psychometric or psychological measurements; secondly, applied psychology.
Until the 1950s the field of applied psychology was understood primarily as the border between clinical and experimental psychology and consisted almost exclusively of the application psychology of individual differences. The other two branches of applied psychology at that time were educational psychology And industrial psychology, representing the psychology of individual differences in relation to school and labor activity. Counseling psychology in the process of development was divided into work with personnel of educational institutions and student counseling, and from industrial psychology - into the forms of professional psychology and professional counseling (see. Dawis, 1992).
We have already mentioned that what distinguishes counseling from psychotherapy is the rejection of the concept of illness. However, not everything is so simple and unambiguously understood today in the psychological and psychotherapeutic “world.” Many answers (attempts to explain, describe various models of psychological assistance) only give rise to new questions. And yet we will try to answer some of them. First of all, let us dwell in more detail on the relationship between the concepts consulting And psychotherapy. Let's start with the concept psychotherapy. We have analyzed several of its definitions. The most general interpretation is given in the dictionary “Psychology” (M., 1990). Here the term "psychotherapy" is seen as originating from the Greek psyche(soul) and therapy(care, treatment). It means a complex therapeutic, verbal and non-verbal, impact on emotions, judgments, and self-awareness of a person in many mental, nervous and psychosomatic diseases. Moreover, they conventionally distinguish clinically oriented psychotherapy, aimed primarily at mitigating or eliminating existing symptoms, and personal-landmark about the bathroom, aiming to assist the patient in changing his attitude towards the social environment and his own personality.
A number of researchers (see Eidemiller, Justitsky, 1989) talk about non-medical psychotherapy, referring to counseling problematic families who are unable to cope with the organization of relationships. Others express some doubts about the use of the term "psychotherapy", since in in this case This is not about therapy (treatment) in the strict sense of the word.
Another term introduced into use specifically in Russia is psychocorrection."Psychotherapy is, as is clear from the term itself, treatment. Psychocorrection, as is clear from this term, is aimed at correction, that is, at correcting certain disorders, but at the same time, treatment in some cases is not designed to completely eliminate pathological disorders, but only to compensate for them. Essential common feature both psychotherapy and psychocorrection are psychological effects aimed at normalizing or improving mental activity and neurosomatic functions human body" (Kabanov, Lichko, Smirnov, 1983). In the following, in the text of respected authors, the terms are used as synonyms. For example, methods of psychological correction are called autogenic training, training methods, family psychotherapy, etc.
Note that the same psychological influence in Russia is most often called psychotherapy if it is carried out by a doctor, and psychocorrection if it is used by a psychologist. The division of these concepts that has arisen in Russian psychology is not related to the peculiarities of the work, but to the rooted and legalized position that only people with a special medical education can engage in psychotherapy. This limitation is artificial, since psychotherapy involves non-drug, that is, psychological influence. In addition, the term “psychotherapy” is international and in most countries of the world it is clearly used in relation to to the source work carried out by professional psychologists (Aleshina, 1994).
Thus, in Russia there are at least four concepts that are similar in content: psychotherapy, psychocorrection, non-medical psychotherapy, psychological counseling. Let us present their similarities and differences in Table 1.
Table 1
| DIRECTION | SUBJECT | AN OBJECT | TARGET |
| Psychotherapy | |||
| A. clinically | Doctor | Sick, | Liquidation |
| oriented | (psychiatrist, | patient | symptoms |
| psychotherapist) | |||
| B. personal- | Doctor, | Sick, | Personal |
| oriented | psychologist, | client | And |
| social | interpersonal |
||
| worker | changes |
||
| Psychocorrection | Doctor, | Sick, | Correction |
| psychologist | client | one or another |
|
| disorders, |
|||
| normalization |
|||
| mental |
|||
| activities |
|||
| Non-medical | Psychologist | Client | Optimization |
| psychotherapy | mutual |
||
| relations |
|||
| (For example, |
|||
| in problematic |
|||
| families) |
|||
| Consulting | Consulting | Client, | Adaptation |
| raging | family, | to life at the expense of |
|
| psychologist, | group, | revitalization |
|
| social | personal |
||
| worker | resources (output |
||
| from difficult |
|||
| vital |
|||
| situations) |
We see that the terms psychotherapy And psychocorerectorship almost identical in content. Concepts also overlap non-medical psychotherapy And consultation. Moreover, within the framework of the concept psychotheraPiya two components are clearly distinguished, and the second of them, that is, person-oriented psychotherapy, is similar to the concepts non-medical psychotherapy And consulting.
What is psychological counseling in its essence?
Word consultation in the dictionary (see Ozhegov, Shvedova, 1995) has several meanings. This is a meeting of specialists on a particular matter, and advice given by a specialist, and institutions that give such advice (for example: legal advice).
Consult - means to consult with a specialist on some issue. And advice is just an opinion expressed to someone about what to do, what to do, etc. This is the difference between psychological counseling and psychotherapy, at least deep psychotherapy. Counseling is focused on more superficial work, often associated with interpersonal relationships. The main task of a psychologist-consultant is to help the client look at his problems and life difficulties from the outside, to demonstrate and discuss those aspects of relationships that, being sources of difficulties, are usually not realized and not controlled (Aleshina, 1994). This is also a psychological impact, but the impact is milder. Counseling is also distinguished by its short duration (from one to 5-6 meetings), although almost “instant” psychotherapeutic techniques have appeared recently (Grinder, Bandler, 1992). Some authors consider counseling to be the initial stage of psychotherapeutic assistance. So, it can be assumed that different kinds Psychological assistance is applicable at various stages, possibly of a single process.
This process can be systematized and displayed in a table by introducing some conventional concepts, such as good standard(normal healthy person) pograpersonal rate(initial mental deviation), disease(pathological mental phenomena), and correlate them with types of psychological assistance, we get the following picture (see Table 2):
table 2
Thus, the choice of counseling as a form of psychological assistance depends on the degree of responsibility that the client himself can bear. This, in turn, presupposes an adequate orientation of the client in relation to problematic and advisory situations, an appropriate emotional state and level intellectual development, allowing you to choose options for solving a problem situation, that is, as a rule, finding the client within the conditional boundaries of “mental health norms”.
But what is a mental norm?
1.2. Mental norm and psychopathology.
The question of what form of psychological assistance (consulting, correction, psychological or medical psychotherapy) should be used in a given case cannot be resolved without an idea of the “mental norm.”
What was considered abnormal yesterday may seem normal tomorrow, and what seems unacceptable to us sometimes fits very well into the lives of other peoples.
As a general rule, the less common a behavior is, the more likely it is to be perceived as abnormal. We are talking about a statistical criterion that allows us to state that from 2 to 3% of people on either side of the majority who behave more or less “normally” will be people, respectively, “too” or “not enough” sociable, restless, organized, etc. .
Most often, however, a person is considered “abnormal” if he has gone beyond all normal limits, and whose entire behavior runs counter to the values, habits, or attitudes of other people.
The concept of a norm is very ambiguous, and if you think about it, you can come to the conclusion that there is no clear boundary between “acceptable” and “unacceptable”. There is no “ideal norm”. Every person is abnormal to one degree or another. (Godefroy, 1992).
Thus, in general, it is impossible to draw a clear line of demarcation between “normal” and pathological characters, between “normal” people and neurotics, or between neurotics and psychotics. As A. Adler wrote: “Minor difficulties are the norm, major difficulties are neurosis” (see. May, 1994. P. 47).
However, no matter how “slippery” the definition of “mental norm” may be, from a practical point of view it is necessary to understand with what “difficulty level” a consultant psychologist should work, with which a psychotherapist should work, and what is already within the competence of a doctor -psychiatrist First of all, this is a question about the “measure” itself, about the criteria that determine the degree of “norm-pathology”. A similar question is raised in psychiatry when delimiting the level of mental disorders. For example, A.V. Snezhnevsky identifies nine “circles” of sequential increase in the severity of psychopathological syndromes: from emotional-hyperaesthetic disorders, among which the leading place is occupied by asthenic syndrome (first circle), to affective disorders (second), neurotic disorders (third), paranoid states (fourth), catatonic syndromes (fifth), stupefaction (sixth), paramnesia (seventh), convulsive and other disorders characteristic of epilepsy (eighth), and, finally, psychoorganic psychopathological disorders characterizing the polymorphism of all known gross organ psychoses (ninth circle).
In this schematic model of the relationship between psychopathological disorders, A.V. Snezhnevsky classifies asthenic and other disorders, most characteristic of neuroses, among the least specific manifestations of mental pathology.
Within the framework of the medical model, attempts are made to describe and classify mental illnesses, including by severity. In 1980, the American Psychiatric Association published the third edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM 3).
DSM 3 distinguishes “Severe mental disorders,” the list of which begins with mental retardation and ends with behavioral adjustment disorders at work, at school, etc. At the very end of the list are conditions that are not associated with mental disorders, but require attention or correction - antisocial forms of behavior; difficulties related to physical characteristics, marital and parental relationships, etc. (YearFrois, 1992).
However, the framework of the medical model that describes the severity of psychopathological symptoms turns out to be too narrow. It is not possible to differentiate the measure of psychological assistance and its nature on this basis alone. Various authors provide other criteria for identifying the boundaries of counseling.
In particular, such a criterion is responsibility for the result of interaction, which in counseling lies mainly with the client, and in any type of psychotherapy with the therapist. In addition, it is impossible to ignore the issue of the client’s (patient’s) orientation, which we will specifically address in Chapter 4.
1.3. Origin of the psychological problem
To understand the theoretical foundations of psychological counseling, it is necessary to answer one more question - what is the genesis of the psychological problem?
Apparently, the answer to this question is extremely complex and depends both on the theoretical orientation of the researcher who takes the liberty to answer it, and on the specific place, time, historical era...
The scope and purpose of this work can in no way claim to be a complete answer. Therefore, we will only try to outline the main approaches to understanding what can be called a “psychological problem” and to its origin.
If we assume that the field (area of activity) occupied by counseling psychology borders on the field of “minor psychiatry,” it is appropriate to assume that the areas of “psychological problems” and “minor psychiatry” are on the same line (intersect)
Arguing further, it is necessary to take into account that in a number of studies conducted on models of various clinical conditions, the mechanism of syndromogenesis is shown as fundamentally the same for both “major” and “minor psychiatry” forms. (Ushakov, 1978). Essentially, this suggests that counseling and “big psychiatry” are opposite points on the same continuum.
Within the medical paradigm, it is also difficult to find complete unity of views on the genesis of borderline mental disorders, the main treatment method for which is psychotherapy, as within any other natural science or humanistic paradigm. Psychoanalysis does not agree with behaviorism, behaviorism does not agree with existential-humanistic psychotherapy, and the latter does not agree with transpersonal psychology, etc.
In domestic psychotherapy, one of the most significant issues concerning the psychogenesis of neuroses and their role in the emergence of intrapersonal conflicts is the understanding of the main clinical forms of neuroses as fixed mechanisms of painful perception and processing of life difficulties experienced by a person.
Grouping of neurotic conflicts according to their genesis, that is, in accordance with taking into account internal mechanisms their development, belongs to V.N. Myasishchev (Myasishchev, I960). The doctrine of neurotic conflicts he developed was further developed in a number of works by his collaborators and students. (Iovlev, 1974; Karvasarskip, 1980; 1982; Tashlykov, 1984, etc.).
In accordance with the main forms of neuroses, 3 types of psychological conflicts are described: hysterical, obsessive-psychasthenic and neurasthenic.
The first one (hysterical) is determined by excessively inflated claims of the individual, always combined with an underestimation or complete ignorance of objective real conditions or the requirements of others. Conflict is characterized by an excess of demands on others over demands on oneself and a lack of a critical attitude towards one’s behavior. In the genesis of this type of conflict, the history of the development of the individual and the process of formation of his life relationships acquire significant significance. Due to improper upbringing, such individuals have a weakened ability to inhibit their desires that contradict social requirements and norms.
Second (obsessive-psychasthenic) The type of neurotic conflict is caused by contradictory internal tendencies and needs, the struggle between desire and duty, between moral principles and personal attachments. Moreover, if even one of the needs becomes dominant, but continues to encounter opposition from another, favorable opportunities are created for a sharp increase in neuropsychic tension and the emergence of obsessive-phobic disorders. Of particular importance is the presentation of conflicting demands on the individual, which contributes to the formation of a sense of personal inferiority, contradictory life relationships and leads to separation from life, the emergence of unrealistic attitudes that are far from reality.
Finally, the third type of conflict (neurasthenic) represents a contradiction between the capabilities of the individual, on the one hand, and her aspirations and inflated demands on herself, on the other. To a certain extent, the emergence of this type of conflict is facilitated by the high demands made by the increasing pace and tension modern life. Features of this type of conflict are formed during upbringing, when an unhealthy desire for personal success is constantly stimulated without real consideration of the individual’s strengths and capabilities (Karvasarsky, 1985).
It is logical to assume that a number of problematic situations with which clients turn to a psychologist-consultant are based on the same intrapersonal conflicts, only what comes to the fore is not the painful symptoms they generate, but the disruption of interpersonal relationships with people significant to the individual. For example, when a parent turns to a counselor with complaints about his adult child, stating: “He is always rude to me” or “She doesn’t help me with anything,” an intrapersonal conflict of the first type is quite likely. And with complaints like: “My son is unhappy, he’s confused, and I’m powerless, I can’t help him,” - a conflict of the second type, etc.
Naturally, a combination is also possible various options intrapersonal conflicts.
Another aspect of genesis is also interesting psychological issues, developed within the framework of a medical approach - the question of PS their traumatic factors. Even I.V. Davydovsky (1957) drew attention to the fact that under certain conditions any object that affects any vital system of the body can be “traumatic”.
The taxonomy of mental trauma is complex and ambiguous. As an example, we give only the classification of mental trauma by intensity:
1. Massive (catastrophic), sudden, sharp, unexpected, stunning, one-dimensional:
A) highly relevant for the individual;
B) irrelevant for the individual (for example, natural, social disasters, intact for a given individual).
2. Situational acute (subacute), unexpected, multifaceted involving the individual (associated with the loss of social prestige, with damage to self-affirmation).
3. Prolonged situational, transforming conditions of many years of life (situation of deprivation, situation of abundance):
A) conscious and surmountable;
B) unconscious and irresistible.
4. Prolonged situational, leading to perceived need persistent mental stress (debilitating):
A) caused by the content of the situation itself;
B) caused by an excessive level of aspirations of the individual in the absence of objective opportunities to achieve a goal in the normal rhythm of activity (Ushakov, 1978).
But what is psychological trauma for one person may not be such for another. Experience approaches the personality “like a key to a lock” (Kretschtner, 1971). Let us illustrate what has been said in Table 3, borrowed from the mentioned work of G.K. Ushakov (1978) and somewhat adapted by us in relation to the topic under discussion.
Table 3
| Leading character traits (premorbid) | Clinical syndromes of borderline disorders | Psychotraumatic circumstances |
| Sensitivity | Neurasthenic, asthenic, psychopathic, autistic | |
| Anxious suspiciousness | Obsessive, compulsive, psychasthenic | |
| Hysteria | Hysterical, puerile, ps eudod ment | Situations that deny a persistent egocentric stereotype |
| Inertia, rigidity (of affects and judgments) | Exclusive, epileptoid, paranoid | |
Let us now try to translate what has been said into the mainstream
Psychological paradigm (Table 4):
Table 4
| LEADING CHARACTER PROPERTIES | FORMULATION OF THE PROBLEM | PSYCHOTRAUATIVE (LEADING TO A PROBLEM SITUATION) CIRCUMSTANCES |
| Sensitivity (sensitivity) | “I can’t cope with myself...”, “I’m tired, I don’t want to see anyone...” | Situations of overstrain (exhaustion) of the existing stereotype |
| Anxiety | “I can’t decide, I’m worried...” | Situations that violate the stereotype |
| Hysteria (demonstrativeness) | “I’m tired of everyone, fed up with them, they don’t like me...” | Situations that deny a persistent egocentric stereotype |
| Stiffness, rigidity | "I'll show them..." "They're just following me..." | Situations that deny the uncompromising nature of the usual stereotype |
Thus, numerous studies of the genesis of borderline neuro- mental disorders conducted within the framework of a medical approach can also be useful for understanding advisory issues. Moreover, the logical question is: “Aren’t doctors and psychologists talking about the same thing, using their own specific terminological language?”
Finally, the last generalization that we allow ourselves to make in this section is the combination of all factors leading to borderline mental disorders and so-called psychological problems into 3 groups:
1) Group of biological factors. Man, being a biological species, is constantly exposed to the influence of complex physical, chemical, climatic and other factors, reacting to them in one way or another. There is a unity of physio- and psychogenesis (Ushakov, 1978).
2) Group of social factors. For example, Satin (Satin - cm. Ushakov, 1978) drew a parallel between the number of stresses and social problems (material deprivation, lack of work) in the anamnesis of patients and the occurrence of painful conditions in them.
3) Group of psychological factors. They are caused by relationships with other persons (conflicts in the family, at work, etc.).
Name: Psychological consultation. Working with crisis and problematic situations
Author: Menovshchikov V. Yu.
Format: pdf
Language: Russian
Size: 7.56 MB
The educational manual discusses issues of psychological counseling in centers of socio-psychological (psychological and pedagogical) assistance, as well as other institutions and psychological services.
The manual is intended for students of psychological faculties, practical psychologists and social work specialists.
Table of contents
From the author...5
Chapter 1. General understanding of the crisis, problem and crisis intervention...7
Chapter 2. Suicide as a manifestation of crisis…14
2.1. Theories of suicide...14
2.2 Suicidal risk factors...16
2.3 Consultant’s tasks…23
2.4 Signs of suicidal danger (“clues”) ...24
2.5 Assessing the degree of danger (lethality) of the situation...26
2.6 Actions towards a suicidal client. General principles of intervention...29
2.7 Consultant support…35
Chapter 3. Psychological counseling when experiencing grief (loss, bereavement) ... 38
3.1 Critical periods of time.
Symptoms of grief...38
3.2 Advisory assistance ...42
Chapter 4. Counseling work and emotional problems (depression, fear, anxiety) ...48
Chapter 5. Illness, dying, death and other existential issues in counseling practice...55
Chapter 6. Rapists, victims, co-victims...62
6.1 Violence. Classification of types and forms ... 62
6.2 Counseling victims of sexual violence…62
6.3 Domestic (family) violence…66
6.4 Counseling on domestic violence...78
Chapter 7. Counseling on problems related to children ...88
7.1 General principles of working with parents
in the process of consulting...88
7.2 Main problems of preschool children ...92
7.3 School problems ...96
Chapter 8. Counseling in adolescence and youth...99
8.1 Counseling for adolescents ...99
8.2 Adolescent and youth psychological helplines ...105
8.3 Causes and manifestations of the most severe problems in adolescents and youth (suicide, drug addiction) ...107
Chapter 9. Pre-marital, marital and post-marital counseling...114
9.1 What is marital counseling.
Types of Marital Problems...114
9.2 Organization and tactics
counseling (therapy) ...119
9.3 Working with one of the spouses ...119
9.4 Construction of reception for married couples ... 124
9.5 Counseling for those divorcing and post-marital counseling…133
Chapter 10. Consultative work with addictions...136
10.1 General understanding of dependence and co-dependence ...136
10.2 Drug addiction…139
10.3 Alcoholism…143
10.4 Help for clients with addictions and their relatives ...146
Chapter 11.Counseling on work-related problems...152
11.1 Psychological counseling and career guidance...152
11.2 Problems of unemployment ...156
Chapter 12. Psychological consulting of organizations...162
12.1 Tasks of a consulting psychologist in an organization. Forms of work...162
12.2 Typical scheme of working with an organization ...167
12.3 Examples of problems ...172
12.4 Internal and external consulting ...178
Literature ...180
