EMS parcel tracking
3.2 (64.4%) 50 ratings.How to find out where your package is online:
Enter the track code, click “track” and find where your parcel is located.
Express Mail Service (abbr. EMS) is an international service specializing in the delivery of goods. It positions itself as fast and reliable, which is why it is quite expensive. In practice, the parcel takes up to 10 days within Russia and 15-35 days from other countries. However, it is possible to order “expedited delivery”. Of course, for an additional fee. This issue should be resolved in advance with the seller. The weight of the postal item must not exceed 31 kg.
Some nuances not related to tracking
home EMS feature– a service for receiving parcels directly at home, which is already included in the shipping cost. There is one important nuance here. According to EMS rules, the parcel cannot be opened in front of the courier. If the client doubts the safety of the contents, he must collect the receipt from the courier, who, in turn, takes the parcel back to the warehouse. You have to go to the post office in person. And even then, at the EMS department, employees are allowed to open the packaging and check the product for integrity.
EMS shipment tracking procedure
Now - the most interesting part. After payment for the goods and its dispatch, the seller issues the client a unique tracking, or identification number. This code may consist of a combination of letters and numbers (for international transactions), or only numbers (for domestic transactions). The last letters are the identifier of the sending country. Thanks to this number, the EMS parcel is tracked - everyone can find out where their postal item is currently located.
What should I do to obtain information?
1. It is worth considering that in Russia the parcel will begin to be tracked only after registration in the country. Therefore, first we go to the sending country tracker website.
2. Take, for example, the USA. The main place to track American parcels is. In the “Quick Tools” section, select the “Track” category. A form appears, enter the 13-character invoice number there and click on the “Find” button.
Also, tracking the path of an “international” parcel is possible on any track service. One of the most understandable is. Here we go to the “Post/EMS” section and write the identification number in the form.
3. When the parcel has crossed the border and is registered in the Russian Federation, the website http://www.emspost.ru/ru/ will allow you to find its location in a matter of seconds. Click on “EMS shipment tracking” and perform the above steps.
The CMS (content management) system communicates with the EMS server, transmits a code to this service, in return receives data about the location of the parcel, and displays the result on the website page.
4. Some online stores have introduced a package tracking system, with the help of which customers find out its status. Information about this is automatically updated in personal account buyer, or you need to apply for it yourself.
5. There are special programs for PCs that provide the ability to track the location of a parcel. So, “Track my Packade” is free and requires minimal effort. You can download the program on the website.
Open the program, add a mail item using the “Add” button, or by pressing the “Insert” keyboard key. 
With this program, you will no longer have to enter the identifier into tracker forms a hundred times, while remembering where and when the parcel was last time. It is very easy to use: it accesses postal resources, saves the status of parcels in “memory” and displays the information on the screen.
RPO (registered mail) data may not be visible on the day of dispatch - there are delays at the post office. Therefore, if the necessary information is missing, do not rush to argue with the seller, but make a request later.
To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
the site is the most modern and convenient online service for prompt tracking of parcels of the EMS courier service. The postal service "EMS Russian Post" provides express delivery services for parcels to Russian Federation and in almost 200 countries around the world. Among the advantages of EMS are: high quality transportation of postal items and relatively short delivery times for parcels.
Recently, the company has been developing rapidly and becoming increasingly popular.
Using the website's online service, in just a few clicks you can track the exact location of your parcel, which is delivered by the EMS Russian Post courier service.
How to track an EMS parcel by ID?
In order to track an EMS Russian Post parcel, you do not need to have any special skills: you just need to enter a unique track identifier into the parcel tracking line. This parcel number consists of 13 characters (including letters and numbers). You can find it on the invoice or receipt (it is located immediately below the barcode). It must be remembered that when specifying the code, capital Latin letters are used. Immediately after specifying the track number, click on the “Track” button and find out the most up-to-date information about the location of your mail item.
Advantages of sending parcels using EMS Russia:
- ideal price/quality ratio;
- Extensive delivery geography;
- Branded parcel packaging;
- delivery on weekends and holidays;
- Convenient parcel receipt.
It is also worth noting that the EMS service can send both correspondence and various goods weighing up to 30 kg ( international delivery) or 31.5 kg (domestic).
Why can't I track my EMS parcel?
Most often, tracking problems are related to two things:
- Invalid tracking number entered. You need to carefully check its completion again.
- The parcel has not yet been registered in the EMS Russian Post database. As a rule, the parcel is registered in the database within 24 hours after it arrives at the company’s branch, that is, tracking must be repeated the next day.
How to receive an EMS parcel?
The company delivers to the recipient's door or to the company's branch. In this case, to receive the parcel, you need to arrive at the office indicated in the destination and present a passport of a citizen of the Russian Federation, or another identity document that temporarily replaces the passport.
Express Mail Service (EMS) is a postal service in which delivery and delivery of postal items is carried out as quickly as possible. This service is provided both on the territory of the Republic of Belarus and in more than 200 countries and territories of the world. EMS express mail items are divided into internal And international . In Belarus, this service is provided by the Republican Unitary Postal Enterprise Belpochta.
Thanks to a unique network (all post offices accept services), well-established infrastructure, effective system transportation, as well as cooperation with the EMS Cooperative, we offer reliable courier delivery on a door-to-door basis to all locations in Belarus and around the world.
The belonging of postal items to the EMS service is determined by the presence on the envelope of the item and accompanying documents of a logo consisting of the following elements:
- wing-shaped triangle with stripes orange color;
- letters EMS blue color;
- three horizontal orange stripes
And initial letters of the item identification number RE(for internal) and E.A. — E.W.(for international)
EMS services are provided to legal entities and individuals.
EMS shipments are divided into shipments containing documents (written messages, invoices, invoices, certificates, etc.) and shipments with commodity attachments (personal items, cultural, household and industrial items, etc.). Domestic EMS shipments can be accepted without declared value and with declared value. International EMS shipments may be insured.
The weight limit for EMS shipments is 30 kg.
Limit sizes for international EMS shipments.
minimum— 229 x 324 mm; maximumsize: any of the measurements is 1500 mm. OR- the sum of the length and the largest circle taken in any direction other than the length - 3000 mm.
EMS shipments have priority over other types of postal items, i.e. at all stages of passage they are processed first, and after processing they are immediately delivered or forwarded further to their destination in the most convenient manner. in a fast way.
Size limits for domestic shipmentsEMS
Minimum: 90 mm x 140 mm, maximum: any dimension - 1500 mm, while the sum of the length and the largest circle taken in any direction other than length is 3000 mm. For rolls: the minimum sum of length and double diameter is 170 mm, the largest dimension is 100 mm; maximum: sum of length and double diameter - 1040 mm, largest dimension - 900 mm.
Dear site visitors!
Please take into account that our company has no relation to the EMS Russian Post company. The postal tracking service is available on our website solely for your convenience. All questions regarding your postal items should be addressed to EMS Russian Post by phone. 8 800 200 50 55.
EMS tracking
Each postal item, when it is processed for forwarding, receives a unique identifier (code). It is also called a tracking code (from the English track - to follow). EMS Russian Post works with two types of codes: a domestic 14-digit digital code and an international 13-digit alphanumeric code.
14-digit domestic Russian postal code
You can find it on the check that was given to you upon receipt of the postal item (letter, parcel). Important! To track the postal item, the code must be entered without spaces and parentheses (even if such are present on the receipt). For example, 11512780151384
13-digit international postal code
This code is assigned either to international shipments or to domestic Russian express shipments. The code consists of two capital letters Latin letters, followed by 9 numbers and closing two capital Latin letters. For example, YF123456789RU. Obra Please note that spaces in the tracking code are also not allowed.
Where is the parcel?
IN information system EMS Russian Post records the movements of all postal items. Thanks to this, as well as our EMS parcel tracking service, you can quickly find out the location of your parcel, rejoice at its delivery to the addressee, or sound the alarm in time and send an application to search for the postal item. In order to receive information about the passage of your parcel, simply enter its code in the "Postal Code" field and click the "Search" button.
